Using the Tenant Portal
How to clear mobile app cache
What do the different mobile app icons mean?
Copy data from a previous report
Create a new report
Lock, sign and send reports to tenants on the mobile app
Add, edit or delete a property
How to edit tenant details
How to enable speech-to-text
How to clear your desktop/browser cache
Lock, sign and send reports on the web app
How to add, edit or delete a defect
Adding Addendums to a completed report
Create a comparison Check Out report
Send completed report to any email address on the web app
Add, edit and delete items
Add, edit or delete a client
Adding and deleting photographs in report
Force complete report if all tenant signatures have been received
Update the HelloReport mobile app
How to add a new branch and associate properties
Add meter readings, keys and detector information
Upload a report to the website from the mobile app
Sync Settings & Dictionary in mobile app
Send a report from the website to mobile app
Change the date of a report
What are Checklists?
Change report assessor on the web app
How to change the property address of a report
Send reports to a nominated email address when completed
Photograph limits of a report
How to integrate with SME Professional
What is the notes section for?
Complete report on mobile without adding tenants
Describe an inspection area or item
Add custom inspection areas on mobile
Send reports to a client / landlord automatically when completed
Add, edit, duplicate and delete inspection areas
View tenant signatures status on mobile
Download report PDFs to mobile and share reports after complete
Hide/show items in report mobile
How to delete a report
Re-order areas and items on the web app
Download a Draft PDF
How to automatically save images to your device
Add properties in bulk
Copy area/item descriptions on the mobile app