Using the Tenant Portal
How to clear mobile app cache
What do the different mobile app icons mean?
Copy data from a previous report
Create a new report
How to edit tenant details
Add, edit or delete a property
Lock, sign and send reports to tenants on the mobile app
How to enable speech-to-text
How to clear your desktop/browser cache
Create a comparison Check Out report
Add, edit and delete items
Adding Addendums to a completed report
Lock, sign and send reports on the web app
How to add, edit or delete a defect
Send completed report to any email address on the web app
Adding and deleting photographs in report
Upload a report to the website from the mobile app
How to integrate with SME Professional
Add meter readings, keys and detector information
How to change the property address of a report
Force complete report if all tenant signatures have been received
How to add a new branch and associate properties
Update the HelloReport mobile app
Add, edit or delete a client
Send a report from the website to mobile app
Change report assessor on the web app
Sync Settings & Dictionary in mobile app
Change the date of a report
Photograph limits of a report
Send reports to a client / landlord automatically when completed
Add, edit, duplicate and delete inspection areas
What are Checklists?
Send reports to a nominated email address when completed
What is the notes section for?
Complete report on mobile without adding tenants
Describe an inspection area or item
Hide/show items in report mobile
Add custom inspection areas on mobile
How to delete a report
View tenant signatures status on mobile
Download report PDFs to mobile and share reports after complete
Re-order areas and items on the web app
How to automatically save images to your device
Download a Draft PDF
Add properties in bulk
Copy area/item descriptions on the mobile app
How to integrate with Reapit
How to integrate with Fixflo