Within ReapIt

1. Within your Reapit account, navigate to the Reapit AppMarket, and search for HelloReport.

2. Install the HelloReport app by click the Install App button.

3. Navigate to the Settings section within the Reapit AppMarket, and copy your Customer ID code, you’ll need to enter this in the HelloReport dashboard.

Within HelloReport

1. Click Account, and then Settings

2. Click Integrations, and then open the Reapit tab

3. Enter your Customer ID, and click to Save Changes.

4. Switch the integration status to Active.

With the Reapit integration active:

• You’ll be able to synchronise your property list to include all lettings properties from Reapit.
• Completed reports will be automatically sent to the corresponding Reapit property record.

How it works with HelloReport:

• You'll be able to import properties from Reapit manually by clicking Sync, or you can set integration to auto-import overnight.
• When importing, HelloReport imports properties in Reapit which are marked as letting properties, and where they are in the categories of To Let, Under Offer, Arranging Tenancy, Tenancy Current, or Tenancy Finished.
• • Properties are attempted to be matched using the address first line and postcode.
  • When a property matches the Customer ID it is added to the property record in HR, creating the link.
• When a property is removed or marked as a “Withdrawn” in Reapit, it will be automatically deleted from HelloReport, as long as it doesn’t have reports attached. If a “Withdrawn” in Reapit has reports attached in HelloReport, we retain it so the report isn’t lost.
• When properties are successfully linked and when a report is completed on HelloReport for that property, we automatically post the details over to Reapit.
• You’ll be able to synchronise your property list to include all lettings properties from Reapit.
• Completed reports will be automatically sent to the corresponding Reapit property record.

Updated on: 19/09/2025