Add meter readings, keys and detector information
Add meter readings, keys and detector information on the HelloReport Mobile App
Meters
- Go to Meters.
- **Select a meter type **(gas, electricity or water).
- Insert **Reading, Location and Serial Number **of the meter.
- Select the payment type (Prepayment or Tariff).
- Add photographs of the meter, readings etc.
- Tap Save.
- To add more meter readings, click Add meter reading.
- Submit the information of the additional meters.
- When you have submitted the information of all the meters, mark the area as complete.
Keys
- Click to Keys.
- If you wish to add general key information, add comments, details and photos under General key notes.
- You can now add Individual keys. Tap Add individual key record.
- Choose the Key type and explain what the key is for.
- Select the number of keys.
- Add any photographs and additional comments you may have.
- When you have filled all the fields, tap Save key record.
- Add further keys in the same way.
- Once you have finished this section, mark the area as complete.
Detectors
- Click to Detectors.
- If you wish to add general detector information, add details, comments and photographs under **General detector notes **.
- Mark whether they are all tested and working (yes / no).
- If they are not all tested and/or working, add to comments which of them have problems or which have not been tested.
- You can now add Individual detectors. Tap Add individual detector record.
- Choose the Detector type and add the location of the detector.
- Slide the Tested button to mark the detector as tested. If it is not tested, leave a comment to explain further.
- Add any photographs.
- When you have filled all the fields, tap Save detector record.
- Add further detectors in the same way.
- After you have finished this section, mark the area as complete.
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Add meter readings, keys and detector information on the HelloReport Web App
Meters
- In the report page, click to Meters.
- Click Add Meter to add the first reading.
- Select the Energy Type (gas, water, electricity).
- Insert the Location, Serial Number and Reading of the meter.
- Select the payment type (Prepayment or Tariff).
- Click to Photos.
- Add any photographs of the meter, readings etc.
- Finalise by clicking Add.
- Insert the rest of the meter readings in a similar way.
General Keys
- Go to Keys in the report page.
- Click Add keys.
- Insert details of the keys: what type of keys and how many the property has.
- Add any additional comments.
- Click to Photos.
- Add the photographs you have of the keys.
- Click Update to finish.
Individual Keys
- You can now add individual keys. In the report page, click to Keys and select Individual.
- Click Add key.
- Insert the Key Type and describe what the key is for.
- Input the Number of Keys.
- Add any additional comments you may have.
- Click Photos and add the photographs.
- Click Add to save the changes.
General Detectors
- In the report page, go to Detectors.
- Click Edit in the right corner.
- Add details of the detectors, where they are located and the type of detector.
- Mark whether the detectors have been tested and if they are working (yes/no).
- If not, add comments which of the detectors are not working or if they have not been tested.
- Click to Photos and add the photographs.
- Click Update to save the changes.
Individual Detectors
- You can now add individual detectors. In the report page, click to Detectors and select Individual.
- Click Add detector.
- Insert the Detector Type and the location.
- Use the slider to mark whether it has been tested or not.
- Add any additional comments you may have on the detector.
- Click to Photos and add any photographs.
- Click Add to save changes.
Updated on: 30/06/2023