How to change the property address of a report
Change the property address of a report
Whether you're in a middle of editing a report, or you have already completed it, an incorrect property address can be changed.
If the report is still in progress
- If your report is still in progress and has not been signed/locked, and there's no existing reports for the current property address, you can easily change the address on the website. Go to the report > link icon.
- When there are no existing reports, the address can be amended. Click Update to make the changes.
- If there is an existing report, see the alternative method below.
If the report is complete or there's existing reports
- Ensure the report has been completed.
- Either on the mobile or website, go to Start Report and ensure the new report being created has the correct property address.
- Toggle on Copy structure & data from previous report. Click here for a Helpdesk guide that explains copying reports across in more detail.
- Locate the previous report with the incorrect address.
- Copy defects and photos across.
- The contents of the report will be copied across to a new report with the correct address.
Updated on: 31/08/2023