Articles on: Plans, trials and billing

Information about free trials

Get started with a 14-day free trial



To get started, download the app from the iOS or Android app store, or create an account online. Once you've created your account, your free trial will begin automatically. Enjoy 14 days of trialling HelloReport, or 15 free reports.

What to do when your free trial is over:



When your free trial period ends, you'll be directed to the billing page where a paid subscription can be set up to continue accessing your account. If your free trial is about to expire and you wish to set up sooner:

Log in to your HelloReport account.
Head to the billing area of your account Account > Settings.
Go to Billing > Monthly Plan.
Select your required plan - we offer a 20% discount for paying annually.
Enter your card details.
Click I agree to pay the above, starting today.

Alternatively, live chat us or call on 0191 466 1144 to discuss the next steps.

If you have more than 500 properties in your portfolio, you will also need to speak to our customer success team to arrange an Enterprise account.

The transition from trial to subscription is seamless and all of your reports, properties and settings will remain in place. If you don't want to transition to a paid subscription, you don't need to do anything. We'll delete your data automatically. If you need a little more time to decide if HelloReport is the right solution for you, speak to our team via live chat.

Updated on: 11/12/2023