Articles on: Plans, trials and billing

Accepted payment methods

Subscriptions set up on the website:

For our standard plans we accept a range of credit cards and debit cards including:

American Express
China UnionPay (CUP)
Discover & Diners
Japan Credit Bureau (JCB)

Check out our Helpdesk guides on 14-day free trials and managing your subscription.

We are not able to accept PayPal or cheque payments.

Enterprise subscriptions set up with the team:

For customers on one of our Enterprise payment plans, we take payments by:

Direct debit via GoCardless
Credit/debit card via Stripe (see accepted methods above)
We can accept a bank transfer in some cases. Please contact the customer success team at for more information.

Here's a Helpdesk guide about paying an invoice - click here.

We recommend setting up a direct debit for monthly payments plans.

Updated on: 18/12/2023