Articles on: Account Management

Change or reset your password

Change your password on the website


  1. To change your HelloReport password, you'll need to log in to the web app at https://my.helloreport.co.uk/.
  2. Go to Account > Settings > User.
  3. Type your current password, then click Confirm password.
  4. Type your new password, then click Update.



If you have forgot your password


  1. Go to the HelloReport website and click Forgot Password. On the mobile app, select Reset Password.
  2. Type your email address and click Send Reset Password Link.
  3. A reset password link will be sent to your email.


If your password is not reset within 1 hour, please request another reset password link.




Updated on: 01/09/2023