Accepted payment methods
Subscriptions set up on the website:
For our standard plans we accept a range of credit cards and debit cards including:
American Express
Mastercard
Visa
China UnionPay (CUP)
Discover & Diners
Japan Credit Bureau (JCB)
Check out our Helpdesk guides on 14-day free trials and managing your subscription.
We are not able to accept PayPal or cheque payments.
Enterprise subscriptions set up with the team:
For customers on one of our Enterprise payment plans, we take payments by:
Direct debit via GoCardless
Credit/debit card via Stripe (see accepted methods above)
We can accept a bank transfer in some cases. Please contact the customer success team at hi@helloreport.uk for more information.
Here's a Helpdesk guide about paying an invoice - click here.
We recommend setting up a direct debit for monthly payments plans.
Updated on: 18/12/2023